At busy times, internet providers can slow down traffic on the network. We’re proud to say that our broadband packages don’t have any speed restrictions. So, if you’re on one of our packages, you don’t need to worry about us slowing you down even at peak times.
How do I fix a slow internet connection?
There are several simple ways to fix slow internet speeds:
Power cycle your modem and router by pulling the power from both devices for one full minute.
Reset the Wi-Fi configuration on your router.
Update your router’s firmware.
Replace your router if it’s old.
Why is my internet suddenly not working?
There are a lot of possible reasons for why your internet isn’t working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.
How do I stop BT throttling my Internet connection?
Here are the best ways to stop internet throttling:
Switch to a new internet service provider.
Self-regulate your bandwidth use.
Upgrade your internet plan to a higher data cap.
Use a VPN.
Why does my BT broadband connection slow down?
Dynamic Line Management (DLM). Its purpose it to give you the best speed possible, without introducing a lot of errors back into the BT network. These errors impact on other users, and can slow their connection down, as your data packets have to keep being resent.
How can I tell if my broadband connection is slow?
You may need to click “Show details” to get all the connection details. * If you have a HH4, you need to go to Troubleshooting -> Event Log -> WAN from the drop down. You are then looking for two lines close together showing last connection time, connection speed and noise margin.
How can I check the speed of my BT Broadband?
Run the following speed tester. When the first test completes, click the ‘Further Diagnostics’ button. In the ADSL/Fibre to the cabinet box, enter your phone number and run the second test. When second test completes, post the results (don’t post results from the first test): http://speedtest.btwholesale.com
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If you like a post, or want to say thanks for a helpful answer, please click on the Ratings ‘Thumbs up’ on left hand side. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.