Their 10-digit Personal Banking Number (PBN) and the 6-digit phone banking PIN.
Their 16-digit credit card number and 6-digit credit card PIN.
Their 16-digit debit/ATM card number and their 6-digit ATM PIN.
Next, they will need to click on the tab that says “Credit Card.”
How do I cancel my HSBC online banking?
Ways to close an account
Login into online banking and select ‘Secure Message’.
Select ‘Send a message’
Select ‘General Enquiries’
Select the relevant account.
Please specify you wish to close the account so that one of our team can assist you with the request.
How do I contact HSBC Hong Kong?
Please call (852) 2233 3033 for HSBC Jade customers, (852) 2233 3322 for HSBC Premier customers or (852) 2233 3000 for other customers and talk to a Customer Service Officer for direct assistance.
How do I reactivate my HSBC HK account?
How can I reactivate my inactive account? You could visit any of our branches in person and perform a withdrawal transaction to reactive your inactive account. For investment account, you could contact our branch staff to complete a form for account reactivation.
How do I activate HSBC Mobile Banking?
On your mobile
Follow the instructions on-screen to log on to the HSBC Mobile Banking app.
Enter your username.
Answer your memorable question and the requested characters from your password, select ‘continue’
You will be prompted to activate your Digital Secure Key now or later, choose ‘activate now’
How do I register for HSBC Mobile Banking?
Registration
1Terms & Conditions.
2Verify identity.
3Set up log on.
4Choose security question.
5Choose Secure Key.
6Confirmation.
Can I login to HSBC without secure key?
If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’. Follow the instructions and activate your new details via our automated phone service.
Is HSBC closing down?
NEW YORK — British banking giant HSBC says it is closing its U.S. retail banking business in order to refocus its efforts on wealth management. The bank will sell 80 East Coast branches to Citizens Bank and another 10 on the West Coast to Cathay Bank.
How do I waive the annual fee for HSBC?
Step-by-Step Guide
Call 1800-HSBC-NOW (1800-4722-669)
Press 2 for fee waiver.
Press 1 membership fee.
Press 2 to continue or press 1 if you would like to waive other fees.
Enter your credit card number.
Does HSBC have a WhatsApp number?
They’ll guide you through logging in so you can start your private, secure WhatsApp conversation with us. Or you can just save our number (+852 2233 3000) to your device and WhatsApp us anytime.
Does HSBC allow joint?
Take care of shared bills and household expenses with friends or partners, by opening a joint account. You’ll both be able to access your account, make payments and share the rewards and benefits of banking with HSBC.
Can I reopen a closed HSBC account?
If you’d like to reactivate a frozen account Before we reactivate your account, we’ll need to check your details are up to date, including your ID and address. Once it’s up and running again, just make a transaction and continue using it regularly to keep it active.
Can you get internet banking at HSBC HK?
You can access Personal Internet Banking immediately provided you have any of the below 3:
How to get instant access to HSBC internet banking?
Complete these five steps for instant access to HSBC Personal Internet Banking. Step 1 – Acknowledge Terms & Conditions Step 2 – Verify identity Step 3 – Set up log on Step 4 – Choose security questions Step 5 – Confirmation
What are the terms and conditions for HSBC internet banking?
Read the Terms & Conditions for HSBC Personal Internet Banking HSBC Personal Internet Banking This link will open in a new window and HSBC’s eStatement & eAdvice service HSBC’s eStatement & eAdvice service This link will open in a new window and if you accept them, tick the boxes “I have read and accepted the Terms & Conditions”.
What can I do with HSBC dual password?
When you log on to Personal Internet Banking using your PIN-protected Security Device / Mobile Security Key, you can access ALL HSBC Internet Banking services. In addition to services available under the dual-password log on you will have access to the services listed below: Personal details maintenance.