These are the words of Heather Knox, NHS Lanarkshire chief executive, as we approach the anniversary of the first lockdown. Heather said: “My overwhelming impression of the last 12 months is the unceasing dedication of health and…
Can the NHS refuse treatment?
You can refuse any treatment if you wish (but see under heading Consent). When you visit a doctor, this usually implies consent to examination and treatment. The doctor cannot act against specific instructions, so you should tell the doctor about any treatment you do not want.
What to do if you have a complaint about NHS Lanarkshire?
Complaints NHS Lanarkshire is committed to providing high quality care and treatment through the delivery of safe, effective and person-centred care. We understand however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right.
Can You complain about private health care to the NHS?
You cannot complain to an NHS board about private health care or anything you’re taking legal action about. Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you’ll get a response.
How many drop in clinics are there in Lanarkshire?
NHS Lanarkshire has five drop-in minor injury clinics. They can treat a range of illnesses and injuries including sprains, strains, minor burns, bites and cuts. You don’t need an appointment to attend but your waiting time will vary since patients are treated in order of greatest-need.
What to do if you are unhappy with a NHS decision?
If you’re unhappy with how the NHS handled your complaint If you are unhappy with an NHS board’s final decision, you can ask the Scottish Public Services Ombudsman (SPSO) to review your complaint. The NHS board must tell you how to do this when they send you the final decision. The SPSO is independent from the NHS and Scottish Government.